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Find answers, setup guidance, and troubleshooting help for the Member Directory for MemberPress plugin.
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Installation & Setup
Member Directory Configuration
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MemberPress Integration
FAQ
Frequently Asked Questions
Explore answers to common questions about setting up, displaying, and managing your member directory.
How do I install the Member Directory for MemberPress plugin?
In your WordPress dashboard, go to Plugins → Add New Plugin → Upload Plugin, select the plugin ZIP file, and choose Install Now. Activate it when installation finishes.
Do I need MemberPress to use the directory?
Yes. Member Directory for MemberPress works alongside an active MemberPress installation to display your site’s members in a directory.
Where can I configure my member directory?
After activating the plugin, look for its directory settings in your WordPress dashboard. Review the available display and visibility options before publishing your directory.
How do I add the directory to a page?
Use the directory shortcode provided in the plugin’s documentation or settings, then paste it into a WordPress page or a Divi Text Module and publish the page.
Can members have individual profiles?
The plugin can display member profile information in the directory. Check your profile settings to see which fields are available and which details should be visible.
How do I change which members appear in the directory?
Check the directory’s visibility and filtering settings, then confirm the affected members meet any applicable MemberPress access or membership requirements.
Can visitors search or filter directory listings?
Search and filtering options help visitors find relevant members. Review your directory settings to enable the available controls and choose how listings are organized.
Why isn’t my directory showing on the page?
Confirm that both plugins are active, the shortcode is entered correctly, and the page is published. If the issue continues, check for caching or plugin conflicts.
What should I include in a support request?
Share your WordPress and MemberPress versions, the affected page URL, the steps to reproduce the issue, and any error messages or screenshots. Avoid sending passwords.
Support
Submit a Support Request
Need help with setup, member profiles, or search filters? Add your existing WordPress support form shortcode in a full-width Divi Text Module here, then tell us what you’re experiencing.